When the Administrator account is enabled, log on to that account. To enable the Administrator account, read the following document from the Microsoft Knowledge Base: Enable and Disable the Built-in Administrator Account. Manual removal of Symantec Endpoint Protection must be done from the Administrator account. It is recommended that all Symantec products be uninstalled by using Add or Remove Programs before starting this process. Warning: These removal steps can disable other Symantec products that are installed on the computer. If you need more information, please tell me where to find it and I'll post it. I know it was only a little over version 11. I'm not sure how to find the version number of Symantec, my closest estimate would be 11.105 or 11.005. My computer is running Windows XP Service Pack 3, and has 3.00 GHz CPU and 2.99 GHz, 3.50 GB's of RAM. Attempting to stop the service gives the error message:Ĭould not stop the Symantec Endpoint Protection service on Local Computer.Įrror 1053: The service did not respond to the start or control request in a timely fashion. (The article I found was: ) When I got to step 2, I stopped when I couldn't stop the symantec endpoint protection service. (Which I'm just starting to realize was a mistake.) After this I went online and looked up how to uninstall manually. When I tried, no CPU was used in the process, so I decided to force quit it. (The only CPU usage was for the task manager itself.) After about an hour of this I decided that I should just cancel the uninstall. When I looked on the task manager, it showed that no CPU was being used. I tried using Add/Remove Programs, but towards the end of configuring the program it stopped. I currently can't uninstall the program 'Symantec Endpoint Protection' from my computer.
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